Shipping Policy
Important guidelines and restrictions for your shipments
Important Notice: Failure to comply with these shipping restrictions may result in account termination.
General Shipping Limitations
While we strive to ship nearly any item for our clients, we must adhere to the limitations set by various shipping companies. To determine specific restrictions for your country, please consult the website of the shipping company you intend to use.
Prohibited Items for Air Transportation
- Guns, firearms, and ammunition
- Explosive materials
- Batteries in equipment (more than two items per package)
- Loose batteries
- Flammable items
- Aerosols
- Perfumes with alcohol
- Alcoholic beverages
- Fresh fruits and vegetables
- Medications
- Poison
- Any organic material
Country-Specific Restrictions
Certain items may be prohibited based on local laws and regulations. Below are common examples:
- E-cigarettes
- Antiques
- Bulk goods
- Cosmetics
- Currency
- Drugs
- Food items
- Precious metals
- Dangerous goods
- Computer parts
- Plants or animals
- Livestock
- Political material
- Objects of art
- Jewelry
Packaging and Labelling Requirements
Standard Packaging
- ✓Use appropriate box sizes for contents
- ✓Ensure adequate padding and protection
- ✓Seal all openings securely
Labelling
- ✓Clear shipping labels with complete address
- ✓Required hazard labels when applicable
- ✓Special handling instructions if needed
Security Measures
Security Protocols
- ✓Tamper-evident seals on packages
- ✓GPS tracking for high-value shipments
- ✓Secure storage facilities
Incident Reporting
- ✓Immediate notification of security breaches
- ✓Documentation of damaged shipments
- ✓Investigation procedures for lost items
Note: It is the client's responsibility to ensure compliance with local laws and regulations. Failure to comply may result in shipment delays, confiscation, or legal consequences.
Handling of Special Shipments
Temperature-sensitive Shipments
- ✓Temperature monitoring throughout transit
- ✓Specialized cold chain packaging
- ✓Detailed temperature documentation
High-value Shipments
- ✓Enhanced security measures
- ✓Real-time tracking and monitoring
- ✓Special handling protocols
Customer Responsibilities
Preparation for Shipment
- ✓Proper packaging of items
- ✓Accurate documentation
- ✓Clear shipping instructions
Compliance with Regulations
- ✓Understanding shipping restrictions
- ✓Following local regulations
- ✓Providing required documentation
Non-compliance Consequences
Penalties and Fines
- !Account suspension or termination
- !Financial penalties
- !Service restrictions
Liability
- !Customer responsibility for violations
- !Legal consequences
- !Compensation for damages
Review and Update
Policy Review
- ✓Regular policy reviews and updates
- ✓Compliance with changing regulations
Stakeholder Communication
- ✓Timely notification of changes
- ✓Clear communication of updates