Understanding Our Shipping Options

When shipping your packages internationally, we offer four distinct shipping options to meet your needs. Each option has specific features and requirements that may affect delivery times, costs, and collection methods.

Consolidated Air Freight

This cost-effective option combines multiple customer parcels into one shipment. Key features include:

• 2-4 weeks waiting period before shipment
• Door-to-door delivery in Africa
• Includes all fees: shipping, duty, consolidation, and handling
• Best for non-urgent deliveries
• Cost-efficient for smaller packages

Air Freight

Designed for customers meeting our minimum weight requirements, this service offers:

• Faster processing than consolidated shipping
• Door-to-door delivery in Africa
• All-inclusive pricing (shipping, duty, consolidation, and handling fees)
• Ideal for time-sensitive larger shipments

Sea Freight

Similar to Air Freight but utilizing ocean transportation:

• Most economical for heavy shipments
• Door-to-door delivery in Africa
• Includes all fees (shipping, duty, consolidation, and handling)
• Longer transit times
• Perfect for bulk shipments

Priority Shipping

Our premium option utilizing major carriers (DHL, UPS, FedEx):

• Fastest delivery times
• Tracking ID provided via email and dashboard
• No duty or consolidation fees
• Collection required at local customs office
• Ideal for urgent deliveries

Please note: For Priority Shipping, while you won't pay duty and consolidation fees upfront, these charges will need to be settled at your local customs office during collection.